Terms and Conditions

By using our services or this site you agree to these terms and conditions.

  • If for any reason you are not happy with your order please return the goods to us in their original packaging, stating your reason for return. Please look at  our contact us page for our address. Refunds can only be given if the goods are returned to us as received within 7 days, undamaged. Goods must be returned at the customers cost. Carriage will not be refunded. We reserve the right to deduct our original delivery cost in sending the product to you, from your refund. You are responsible for ensuring safe delivery of the returned goods. We are unable to give refunds for any goods not received by us. You must take out adequate insurance.
  • All shortages and damages must be notified in writing within 3 working days of receipt of goods.
  • If your goods arrive damaged please refuse delivery.
  • Goods are not sold on a trial basis.
  • Prices are in UK pounds sterling and inclusive of VAT.
  • If paying by cheque please make payable to: artificialdecor.
  • If paying by cheque goods will be dispatched once funds have cleared.
  • We accept payments online with Paypal. We also accept online payments by debit/credit card as well as over the telephone.
  • Delivery charges are dependent on size of order as well as location for delivery of goods.
  • We reserve the right to amend these terms and conditions at any time, without notice.
  • This website, design and all content within it are copyright 2014. All rights reserved.